Terms of service

OVERVIEW

Welcome to Paradise Gold. The terms “we,” “us,” and “our” refer to Paradise Gold. We operate this website and online store—including all related information, content, features, tools, products, and services—to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify.

These Terms of Service (the “Terms”), together with any policies referenced here (including our Privacy Policy), describe your rights and responsibilities when you use the Services.

Please read these Terms carefully—they include important information about warranty disclaimers and limitations of liability. By visiting, interacting with, or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you represent that you are at least the age of majority in your place of residence and, where applicable, have consented to any minor dependents using the Services on devices you own or manage.

To access certain features (including purchasing), you may be asked for information such as your email, billing, payment, and shipping details. You represent that all information you provide is accurate, current, and complete and that you have the right to provide it.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account.

SECTION 2 – OUR PRODUCTS

We strive to depict our products accurately; however, colors and appearance may vary due to device settings. We do not warrant that any product’s appearance or quality will meet your expectations.

Product descriptions and availability may change at any time without notice. We may discontinue products or limit quantities to any person, region, or jurisdiction at our discretion.

SECTION 3 – ORDERS

Your order is an offer to purchase. We may accept or decline any order in our discretion. Orders are accepted only after payment is received and we send an order confirmation. Please review your order carefully; cancellations may not be possible after acceptance. If an order is declined, changed, or canceled, we’ll attempt to notify you using the contact details provided.

Purchases are subject to our Return & Refund Policy. You represent that purchases are for personal or household use and not for resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions may change without notice. The price in effect at checkout—plus applicable taxes, shipping, handling, customs, or import charges—will appear in your confirmation.

Prices in our online store may differ from prices elsewhere. Promotional offers may have separate terms; if there is a conflict, the promotion terms govern.

You agree to provide current, complete, and accurate purchase and account information and to update it promptly. You represent that:
(i) your payment information is true and authorized;
(ii) charges will be honored; and
(iii) you will pay all amounts due, including applicable taxes, shipping, and fees.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates and not guarantees. We are not responsible for delays caused by carriers, customs, or events beyond our control. Title and risk of loss pass to you upon transfer to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content and materials on the Services—including trademarks, text, images, graphics, video, audio, design, and layout—are owned by Paradise Gold or our licensors and are protected by applicable intellectual-property laws.

You may use the Services for personal, non-commercial purposes only. Except as expressly permitted, you may not reproduce, distribute, modify, create derivative works, publicly display, or otherwise exploit any materials without our prior written consent. Paradise Gold names, logos, product names, designs, and slogans are our trademarks. Shopify and other names/logos appearing on the Services are the trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available,” without warranties or endorsement. Your use of such tools is at your own risk and subject to the third party’s terms. Future features or tools will also be part of the Services and subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may link to third-party websites or include third-party materials. We are not responsible for their content, accuracy, policies, or practices. Accessing any third-party site is at your own risk. Direct questions or concerns about third-party products or services to the third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify, but purchases are made directly with Paradise Gold. Shopify is not responsible for your transactions with us. You expressly release Shopify and its affiliates from claims arising from your purchases and interactions with Paradise Gold.

SECTION 10 – PRIVACY

Personal information we collect is governed by our Privacy Policy and, where applicable, Shopify’s privacy policies. Because the Services are hosted by Shopify, certain data you submit is processed by Shopify and its service providers (which may be outside your country). See our Privacy Policy for details.

SECTION 11 – FEEDBACK

If you submit ideas, suggestions, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display the Feedback for any purpose. You represent that you own or control the rights to your Feedback and that it complies with these Terms. We may, but are not obligated to, monitor or remove Feedback. You are solely responsible for your Feedback.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

From time to time, information on the Services may contain errors or omissions (e.g., descriptions, pricing, availability, shipping charges, or transit times). We may correct, update, or cancel orders based on such information at any time without prior notice.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes. You agree not to misuse the Services, including by violating laws; infringing intellectual property; harassing or harming others; transmitting misleading, unlawful, or malicious content; sending spam; impersonating others; scraping or data-mining; uploading malware; bypassing security; or otherwise interfering with others’ use of the Services. We may suspend or terminate access for violations.

SECTION 14 – TERMINATION

We may suspend or terminate the Services (or your access) at any time, in our discretion, without notice. You remain responsible for amounts due up to the termination date. Provisions that by their nature should survive termination will continue in effect.

SECTION 15 – DISCLAIMER OF WARRANTIES

Except as expressly stated by Paradise Gold, the Services and all products are provided “as is” and “as available”without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow certain disclaimers, so the above may not apply to you.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Paradise Gold and our partners, officers, employees, agents, contractors, service providers, licensors—and Shopify and its affiliates—will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; loss of profits, revenue, savings, data, or goodwill; replacement costs; or similar losses arising from your use of the Services or products, even if advised of the possibility. Where liability cannot be excluded, it is limited to the amount you paid for the product(s) giving rise to the claim.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Paradise Gold, Shopify, and their respective affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from claims, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of: (1) your breach of these Terms or incorporated policies; (2) your violation of law or third-party rights; or (3) your use of the Services or products. We may control the defense and settlement of any matter; you will reasonably cooperate.

SECTION 18 – SEVERABILITY

If any provision of these Terms is deemed unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted, and the remainder will remain in full force.

SECTION 19 – WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any right or provision is not a waiver. These Terms, together with policies posted on the Services, constitute the entire agreement between you and Paradise Gold and supersede prior or contemporaneous agreements. Any ambiguities will not be construed against the drafting party.

SECTION 20 – ASSIGNMENT

You may not assign, transfer, or delegate these Terms or your rights or obligations without our prior written consent. We may assign or transfer these Terms without restriction.

SECTION 21 – GOVERNING LAW

These Terms and any related disputes are governed by the laws of the State of California and applicable federal law, without regard to conflict-of-law principles. You consent to the exclusive jurisdiction and venue of the state and federal courts located in Los Angeles County, California.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms at any time on this page. We may update these Terms by posting changes to the website. We will provide notice of material changes as required by law. Your continued use of the Services after changes become effective constitutes acceptance.

SECTION 24 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to info@paradisegold.com.