Privacy policy
Last updated: October 15, 2025
Paradise Gold (“we,” “our,” or “us”) operates this website and online store, including all related features, tools, and services (the “Services”), to provide you with a curated shopping experience. Paradise Gold is powered by Shopify, which enables us to securely manage orders, transactions, and customer information.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, interact with, or make a purchase through our Services. In the event of any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs all matters relating to the collection, use, and disclosure of your personal information.
By using the Services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.
1. Personal Information We Collect
“Personal information” means information that can identify or reasonably be linked to you. It does not include de-identified or aggregated data. Depending on how you interact with us, we may collect the following:
Contact details: Name, billing and shipping address, phone number, and email address.
Financial information: Payment details such as credit/debit card information and transaction data.
Account details: Username, password, and preferences.
Transaction history: Items viewed, added to cart, purchased, or returned.
Communications: Information shared when you contact us for support or inquiries.
Device information: Browser type, IP address, and device identifiers.
Usage data: Interactions with our website, including browsing activity and purchase behavior.
2. How We Collect Information
We collect personal information from the following sources:
Directly from you, when you create an account, make a purchase, or communicate with us.
Automatically, through cookies and similar technologies when you use our website.
From service providers, including Shopify and fulfillment partners who assist in providing our Services.
From business partners or third parties, as permitted by law.
3. How We Use Your Information
We use personal information for purposes including:
Providing and improving Services: Processing orders, payments, returns, exchanges, and managing your account experience.
Personalization: Tailoring product recommendations and enhancing your shopping experience.
Marketing and promotions: Sending you relevant updates, offers, and communications (with your consent where required).
Security and fraud prevention: Authenticating accounts, detecting suspicious activity, and protecting users and the platform.
Customer communication: Responding to questions, resolving issues, and providing customer support.
Legal compliance: Meeting obligations under applicable laws and responding to valid requests from law enforcement or regulatory bodies.
4. How We Share Personal Information
We may disclose your personal information in limited situations:
With Shopify and other vendors that support order processing, payments, analytics, marketing, and fulfillment.
With marketing partners, to provide relevant advertising and promotions.
With your consent, when you authorize sharing for collaborations or social integrations.
Within our business group, for administrative and operational purposes.
As required by law, to comply with legal obligations, respond to lawful requests, or protect rights and safety.
In a business transaction, such as a merger, sale, or acquisition.
5. Relationship with Shopify
Our store is hosted on Shopify, which provides e-commerce and data infrastructure. Shopify may process your personal information to deliver its services, including analytics and fraud prevention. To learn more about Shopify’s data practices and your privacy rights, please visit the Shopify Privacy Policy.
6. Third-Party Links
Our website may contain links to third-party sites not operated by Paradise Gold. We are not responsible for their privacy practices and encourage you to review their privacy policies before submitting any personal information.
7. Children’s Privacy
Our Services are not directed to children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If you believe a minor has provided us with personal information, please contact us at info@paradisegold.com, and we will promptly remove it.
8. Data Security and Retention
We implement reasonable technical and organizational measures to protect your personal information. However, no system is completely secure.
We retain personal data only as long as necessary to provide Services, comply with laws, resolve disputes, and enforce agreements.
9. Your Privacy Rights
Depending on where you live, you may have the right to:
Access or request a copy of the personal information we hold about you.
Request correction or deletion of your personal data.
Request data portability in certain circumstances.
Opt out of targeted advertising or the sale/sharing of your information.
Manage communication preferences or unsubscribe from promotional emails.
You can exercise these rights by contacting us at info@paradisegold.com. We may need to verify your identity before processing your request.
10. International Data Transfers
Your personal information may be transferred and processed outside your country of residence, including to the United States. Where required, we use approved transfer mechanisms such as the EU Standard Contractual Clauses or equivalent frameworks to protect your data.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Updates will be posted here with a revised “Last updated” date.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
📧 info@paradisegold.com
